Create Category (Side Menu)

Remove, rename, reorder, or reorganize categories in the myteva side menu to improve content structure and navigation. This service helps ensure users can easily find relevant content and that information is organized according to business needs.

Typical Use Cases

Create a new category in the side menu
Rename an existing category
Reorganize content into new or existing categories
Move pages between categories
Update category hierarchy and navigation structure

Required Inputs

Before work can begin, the request must include:

Category name(s)
Description of the requested change
Location of the category within the navigation structure
Links to affected pages (if applicable)

SLAs

 

Service Examples SLA

Update Category (Simple)
Minor changes to an existing category structure with no impact on content organization.
 1-2 business days

Update Category (Medium)
Changes affecting multiple pages or categories requiring content reorganization.
 2-3 business days

Update Category (Complex)
Large-scale restructuring impacting multiple categories, navigation paths, stakeholders, or requiring extensive review and planning.
 3-6 business days

 

SLA Conditions
  • SLA starts once all required content, assets, links, and implementation instructions have been provided.
  • Time awaiting stakeholder feedback, approvals, or content corrections is excluded from SLA measurement.
  • SLAs are based on standard team capacity and may be extended during periods of reduced resource availability, including vacations, public holidays, sick leave, training activities, or other unplanned absences.
  • Requests are prioritized based on business impact, urgency, and overall team workload.
  • Requests requiring custom development are outside the scope of the Update Page service and will be assessed separately.

Visual Design

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