Web Consultation


Provides expert guidance on website-related topics, helping stakeholders identify the most suitable solution, approach, or platform capabilities for their business needs. Consultations may cover website content, functionality, governance, user experience, integrations, accessibility, analytics, SEO, and platform best practices.
Typical Use Cases

Reviewing website requirements and identifying the best solution
Understanding platform capabilities and best practices
Planning website enhancements, launches, or content changes
Consulting on product catalog configuration and structure
Receiving guidance on accessibility, SEO, analytics, and governance
Identifying the appropriate PBS service and next steps
Required Inputs
Before work can begin, the request must include:

Description of the business need or challenge
Relevant website URL(s)
Desired outcome or objective
Supporting materials, if available (mockups, examples, requirements)
SLAs
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Note: Providing detailed information and screenshots helps the team investigate and provide suggestions more efficiently.
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| Service | SLA |
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Web Consultation |
In accordance with Web Platform and Platform Build Specialist Availability
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