Request CMS Training
Request training and guidance on using the Content Management System (CMS) to manage website content effectively. Training sessions can be tailored for new users or experienced editors who need support with specific features, publishing processes, content updates, or website management best practices.
Typical Use Cases
Onboarding new CMS users.
Learning how to create and update pages.
Managing articles, news, and website content.
Understanding publishing workflows and approvals.
Learning website navigation and content structure management.
Guidance on accessibility, SEO, and content best practices.
Refresher training for existing content editors.
Required Inputs
Before work can begin, the request must include:
Website name/URL
Number of participants
Training objectives or topics to be covered
Preferred training date and time
Experience level of attendees (new or existing users)
SLAs
 |
Note: Training can be provided as a live session, workshop, or focused guidance on specific CMS features and processes.
|
| Service | SLA |
|---|---|
|
Standard Training Request |
Training sessions are scheduled based on Web Platform team availability and trainer capacity. Requests are prioritized alongside operational support and project commitments.
|