Update Cookie Banner (OneTrust)


Use this service to update an existing OneTrust Cookie Banner on a corporate website. This includes changes to cookie consent settings, banner content, consent categories, preference center options, languages, and country-specific configurations to ensure continued compliance with privacy and regulatory requirements.
Typical Use Cases

Update cookie banner text or messaging.
Add, remove, or modify consent categories.
Update privacy policy or cookie policy links.
Configure additional languages.
Adjust country-specific consent settings.
Modify preference center options.
Update banner appearance or user experience settings.
Required Inputs
Before work can begin, the request must include:

Website URL.
Detailed description of the requested changes.
Country/market affected.
Updated privacy or cookie policy links (if applicable).
Legal or Privacy team approval (if required).
Supporting documentation or screenshots (recommended).
SLAs
| Service | Description | SLA |
|---|---|---|
|
Update Cookie Banner (OneTrust) (Simple) |
Text updates, link changes, minor configuration updates + publishing + testing
|
1-3 business days |
|
Update Cookie Banner (OneTrust) (Medium) |
Configure country-specific consent settings, multiple languages, or custom preference center requirements + publishing + testing
|
2-5 business days |
|
Update Cookie Banner (OneTrust) (Complex) |
Multi-country updates, significant consent model changes, or extensive testing requirements
|
5-10 business days |