Update Cookie Banner (OneTrust)

Use this service to update an existing OneTrust Cookie Banner on a corporate website. This includes changes to cookie consent settings, banner content, consent categories, preference center options, languages, and country-specific configurations to ensure continued compliance with privacy and regulatory requirements.

 

Typical Use Cases

Update cookie banner text or messaging.
Add, remove, or modify consent categories.
Update privacy policy or cookie policy links.
Configure additional languages.
Adjust country-specific consent settings.
Modify preference center options.
Update banner appearance or user experience settings.

Required Inputs

Before work can begin, the request must include:

Website URL.
Detailed description of the requested changes.
Country/market affected.
Updated privacy or cookie policy links (if applicable).
Legal or Privacy team approval (if required).
Supporting documentation or screenshots (recommended).

SLAs

 

Service Description SLA

Update Cookie Banner (OneTrust) (Simple)

Text updates, link changes, minor configuration updates + publishing + testing
1-3 business days

Update Cookie Banner (OneTrust) (Medium)

Configure country-specific consent settings, multiple languages, or custom preference center requirements + publishing + testing
2-5 business days

Update Cookie Banner (OneTrust) (Complex)

Multi-country updates, significant consent model changes, or extensive testing requirements
5-10 business days

 

SLA Conditions
  • SLA starts once all required content, assets, links, and implementation instructions have been provided.
  • Time awaiting stakeholder feedback, approvals, or content corrections is excluded from SLA measurement.
  • SLAs are based on standard team capacity and may be extended during periods of reduced resource availability, including vacations, public holidays, sick leave, training activities, or other unplanned absences.
  • Requests are prioritized based on business impact, urgency, and overall team workload.

Feature Index Gallery

Browse our Feature Index Gallery to explore the available page components, layouts, and styling options. The gallery provides examples and configuration options for modules such as cards, strips, banners, accordions, tabs, image galleries, and other reusable elements, helping you design pages using existing website capabilities before submitting a request.

Go to Index Gallery