Create New Form

Use this service to modify an existing form published on a corporate website. Forms are used to collect information from website visitors for various purposes, such as Contact Us inquiries, Side Effect/Adverse Event reporting, Medical Information requests, product inquiries, and other business needs.

Typical Use Cases

Adverse Event (AE) reporting
Product Quality Complaint (PQC)
Contact Us
Clinical Trials
Humanizing Health submission

Required Inputs

Before work can begin, the request must include:

Adverse Event or Product Quality Complaint workflow requirements.
Required data fields and mandatory questions.
Recipient mailbox or processing team.
Privacy consent and legal text.
Success and confirmation messages.

SLAs

 

Service Description SLA

Create New Form (Simple)

Create a standard contact form with basic fields and email routing + testing
1-2 weeks

Create New Form (Medium)

Create a form with multiple field types, file uploads, consent checkboxes, and email notifications + testing
2-3 weeks 

Create New Form (Complex)

Create a form with conditional logic, multiple recipient groups, custom workflows, integrations, or extensive testing requirements
3-6 weeks

 

SLA Conditions
  • SLA starts once all required content, assets, links, and implementation instructions have been provided.
  • Time awaiting stakeholder feedback, approvals, or content corrections is excluded from SLA measurement.
  • SLAs are based on standard team capacity and may be extended during periods of reduced resource availability, including vacations, public holidays, sick leave, training activities, or other unplanned absences.
  • Requests are prioritized based on business impact, urgency, and overall team workload.

Form - options

Review the available form types and configurations before submitting your request to help identify the most suitable solution for your needs.
 
Feature Index Gallery

Browse our Feature Index Gallery to explore the available page components, layouts, and styling options. The gallery provides examples and configuration options for modules such as cards, strips, banners, accordions, tabs, image galleries, and other reusable elements, helping you design pages using existing website capabilities before submitting a request.

Go to Index Gallery